FAQ

Good news! CleanGuru is completely different from other cleaning business software in BIG ways.

You’ll love how from Bidding, Invoicing and Inspecting to ‘Tickets, Scheduling and Timekeeping’ – is designed to be 1/ simple in what it asks of you and 2/ professional in what it gives you.

For example, our bidding software comes pre-loaded to make quoting on cleaning jobs quick and easy.

Based on our 40 plus years of combined real-world cleaning business experience, we’ve pre-programmed our janitorial software with:

• built-in work schedules / job specifications, by building type and cleaning frequency
• our set of proprietary industry-specific production rates by cleaning tasks
• practical, done-for-you pricing formulas; cost plus + profit and hourly rate methods
• impressive, professional proposals you can easily customize, then print or email

Now, here’s the exciting part:

CleanGuru software and bidding app for Janitorial and Office Cleaning jobs – runs your building’s measurements along with all our pre-programmed help listed above through powerful work loading calculations.

That’s how we determine and give you a calculated ‘cleaning time per visit’ – the critical figure needed when bidding janitorial projects and office-cleaning jobs.

You’ll get detailed job specifications, calculated cleaning times, monthly price recommendations and a professional proposal, customized for the building you’re bidding on.

CleanGuru bidding for Tile, Carpet, Window, Construction, Move In/Out, Disinfecting and Maid/House Cleaning/ Residential Cleaning comes pre-loaded with work types and detailed task descriptions for each of these unique kinds of specialty work; designed to set you apart from your competition.

Plus, you’ll like being able to easily account for other factors / variables, like wage and difficulty when you’re determining your price for the cleaning contract.

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CleanGuru is pre-loaded, so all you need to do is simply:

1. choose a building type (i.e. bank, office, medical)
2. enter the size of each area to be cleaned or simply the total square feet!
3. pick a cleaning frequency (i.e. three (3) or five (5) times a week)

CleanGuru will automatically give you an estimated cleaning time in Janitorial; and in all bidding modules, including Janitorial, Maid, Tile, Construction, Window, Move In/Out, Carpet and Disinfecting – a recommended price and a professional cleaning proposal

You can quickly and easily change the wording of tasks, floor types, cleaning frequencies and variable such as wage rate, cleaning frequencies and difficulty.

You can customize your professional proposal to proudly include your company logo, reflect task wording you desire and attach useful support documents like liability insurance.

Your bid will be automatically linked by prospect or customer and let you conveniently record important details about each location you’re bidding on.

Plus, if you decide to email versus print your proposal, you’ll love the email verification feature that lets you know when your bid was delivered – and viewed.

It’s mobile, so you can use it anytime 24/7 and anywhere you have internet, using your laptop or favorite mobile Tablet or Smartphone.

Plus, Plus, Plus… Invoicing, Tickets, Scheduling and Timekeeping are included FREE for up to 10 cleaners!!! And, additional cleaners are just $2/mo.!!

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You bet – and it’s easy!

When bidding janitorial jobs, you can simply enter your wage rate (the amount you pay your cleaners per hour) to reflect your city or company requirements.

It will be used directly in the Cost + Plus calculations to generate a price based on the hourly pay rate you entered.

Since labor is the biggest expense in nearly all office-cleaning jobs, updating the wage rate to reflect your location or company requirements – goes a long way in generating competitive yet profitably priced cleaning bids.

Updating the wage variable on Maid, Construction, Move In/Out, Tile, Carpet, Window and Disinfecting price pages allows us to adjust the price recommendation for your company or location.

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Your part is easy!

Simply jot down the measurements in square feet of the space you are bidding on during the building walkthrough – or, if you’d like, impress your prospect by entering them directly into the CleanGuru mobile app on your favorite device; Smartphone or Tablet.

Plus, you can use our convenient Express feature if you can’t get the individual room dimensions and all you know is the total size of the building to be cleaned.

Express will break up the total and load measurements, by area, for you – automatically!

Once you’ve entered your data, you’ll be amazed to see CleanGuru can instantly give you a calculated time (janitorial), price recommendation and professional cleaning proposal.

That’s it, you’re all set.

But, if you want to make changes to customize your bid proposal – it’s easy; from adjusting the price and editing job descriptions to customizing the proposal wording and deciding which reports and ready-to-use marketing pieces to include in your bid.

It all comes standard with CleanGuru.

That’s how CleanGuru makes it easy for any janitorial business or residential cleaning service to get a price recommendation and professional cleaning proposal… in minutes!

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Yes, when you’re bidding on cleaning jobs, you’ll get a calculated price recommendations based on our research and over 40 years of combined experience in the cleaning industry.

Based on the basic information you enter and the variables provided and which you can easily adjust, CleanGuru calculates a specific recommended monthly price or price range for the cleaning job you’re bidding on.

You can use the price suggested ‘as is’ or update it if you would like.

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Since CleanGuru is a cloud-based janitorial software, you’ll have complete access to the entire program – in just minutes.

In fact, as soon as you select your CleanGuru Plan and complete the short sign-up process, you’ll be able to log-in to the cleaning business software app immediately, using your secure codes.

And remember, as a first-time member, you will receive 30 days of the CleanGuru Plan you selected – absolutely FREE.

Then, unless you cancel before the end of your FREE trial, you will begin to continue to have access aft be auto-charged each month your account remains active – giving you ongoing, 24/7 access.

However, you’re free to cancel at any time, stopping any further charges. However, you’ll be able to re-activate your account anytime.

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Yes, absolutely!

You can add your logo!

You can change, add or remove areas.

You can change, add or remove measurements.

You can change, add or remove tasks.

You can change the wording of every section in your proposal!

You can change the price of your bid!

You can add attachments, like your certificate of insurance!

…it’s just that easy!

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It’s a good question.

Whether you’re just starting a cleaning business or have been running your existing janitorial company for years, CleanGuru helps with one of the biggest challenges you face, namely, how to price janitorial, office cleaning jobs.

However, while members love how useful our Janitorial Module is in calculating average cleaning hours needed per day, as well as providing a specific price recommendation based on that time – it cannot, of course, know what you might personally feel you need or want to charge, based on the number or nature of your competitors, the specific ‘going rate’ of your city or your own company’s financial requirements.

Good news! That’s why we provide an easy way for members to show important wage, profit and expense figures for their city or company. These adjustments can go a long way in making the price calculations better reflect cleaning business or location.

Put differently, since the biggest expense in most, if not all, janitorial, office-cleaning jobs is labor (wages), allowing members to easily update wage rate for example, to reflect their company or city – goes a long way in helping to arrive at a competitive yet profitable price.

While the other CleanGuru Modules (Carpet, Tile, Maid, Window, Construction, Disinfecting and Move In/Out) do not use direct cleaning time calculations in determining suggested price ranges, adjustments can still easily be made to the recommendation based on, in part, member changes to one or more variables, such as hourly wage and difficulty.

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Yes! If you’re bidding on routine hard floor maintenance tasks like damp mopping and standard carpet cleaning duties such as vacuuming, the janitorial bidding module may be all you need.

You can easily add pre-written wording from a list in the Special Services section of your cleaning proposal that explains – you offer carpet cleaning and floor maintenance services and would be happy to quote such projects anytime.

However, if you want specific pricing recommendations as well as task descriptions for work types such as stripping and refinishing of waxable tile or hot water extraction of carpeted areas, then the Tile and/or Carpet Modules are probably a better fit.

They come pre-loaded with task descriptions and price recommendations for those kinds of maintenance projects.

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Absolutely!

CleanGuru gives you a set of twelve (12) done-for-you marketing highlights which you can add directly to your bid proposal…with a click.

The ready-to-use marketing System Highlights include:

Work LOAD-ing 
Work DIRECT-ing
Work INSPECT-ing
Work TRACK-ing

The impressive Service Highlights shown below proudly display your company name:

Uniformed Personnel
ID Badges
Hi-Tech Equipment
Background Checks
Covid-19 Disinfecting
ATP Testing
Front Line Supervision
Same-Day Response Plan

Plus, we offer a set of Informative Reports including:

Hours by Area (Janitorial)
Job Specifications
Measurement Summary

And again, best of all, you can add any of these items to your bid, with a click!

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When you join CleanGuru Bidding, you’ll get other valuable programs and features:

• Free INVOICING – gives you professional invoices you’ll be proud to send
• Free Work TICKETS – print & post a practical task schedule to cleaning closet door
• Free Drag & Drop SCHEDULING – for up to 10 cleaners!! add’l just $2/mo.
• Free Mobile TIMEKEEPING – for up to 10 cleaners!!; add’l just $2/mo.
• Free CRM – lets you ‘link’ appts, bids, tickets & invoices – by company name
• Free Consumable Supply Calculator – when estimating poly/paper supply cost

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No problem, CleanGuru has got you covered!

That’s right, our bidding software has a powerful and convenient feature called Express that loads measurements for you automatically when you’re bidding a janitorial job – when all you know is the total square footage of the area in the building to be cleaned.

Simply enter that figure in Express and this valuable feature breaks up the total cleanable square feet into areas using pre-set percentage estimates for the type of building you’re bidding on.

You’ll be able to make changes to customize the areas or tasks to reflect the building you’re bidding on, select a price – and in minutes, you’ll have a professional cleaning proposal ready to print or email to your prospect!

To view the CleanGuru Express measurement loading demo, click here!

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One month – that’s right, with our online and mobile janitorial software, there are no long term contracts required.

We’re so confident our system will work for you; we’re willing to offer our service on a month-by-month basis.

Plus, as a brand-new member, your first 30 days are absolutely FREE!!

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You can choose from four (4) convenient CleanGuru Bidding Plans:

Basic for $59/mo. – gives you a full month of access to one (1) of the following:

Janitorial, Maid, Tile, Carpet, Construction, Move In/Out, Disinfecting and Window.

Deluxe for $79/mo. – gives you a full month of access to three (3) of the following:

Janitorial, Maid, Tile, Carpet, Construction, Move In/Out, Disinfecting and Window

MAX for $99/mo. – gives you a full month of access to all (8) of the following:

Janitorial, Maid, Tile, Carpet, Construction, Move In/Out, Disinfecting and Window.

MAX Plus for $135/mo. – gives you a full month of access to all (8) of the following:

Janitorial, Maid, Tile, Carpet, Construction, Move In/Out, Disinfecting and Window.
Plus, you’ll get our quality control Inspection app and video Coaching series.

Plus, every CleanGuru Plan gives you complete 24/7 access to: Invoicing, CRM, Tickets, Scheduling & Timekeeping for 10 cleaners.

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No, you won’t see any additional charges beyond the monthly fee associated to your CleanGuru Plan unless you decide to add additional users, such as more cleaners (beyond the 10 included free!!).

Additional cleaners are just $3/mo!!, and they’ll be able to instantly use the timekeeping app.

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No problem, if you have any question about your CleanGuru Account, you can quickly and easily get in touch with Customer Support using the Contact Us link or call our office directly at 888-531-4878 Monday- Friday 9 AM–5 PM EST.

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If you have any questions or technical issues with our janitorial software, we want to help!

You can call us directly at 888-531-4878 Monday through Friday 9 AM – 5 PM EST or send in your question anytime at Contact Us.

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Yes, we have a FREE CleanGuru app for our janitorial inspection software.

For Apple devices, you’ll find it at ‘The App Store’, while for Android devices simply go to ‘Google PLAY’.

You’re going to love how convenient and user-friendly cleaning business software can be when you use our convenient, free app on your Tablet or Smartphone.

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No, CleanGuru is an online, ‘cloud based’ application.

By offering cleaning business software this way, we can ensure you’re always running the latest version of the program.

Rather than being tied down to the laptop the software is loaded onto, CleanGuru programs can be used anywhere you have internet access using your favorite tablet or Smartphone.

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Yes, you can use a Mac® with an Internet connection to access and use the CleanGuru® program.

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• Internet connection.
• Browsers including Internet Explorer®, Mozilla Firefox® or Google Chrome®.
• Both Apple and Android Apps are available for use on your Smartphones and Tablet.

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Yes, when you sign up, your order is placed through Authorize.net, a reliable and secure ordering system using 128-bit Secure Sockets Layer (SSL) Internet Protocol (IP) connection.

In addition, we maintain your security using a similar 128-bit Secure Sockets Layer (SSL) Internet Protocol (IP) connection. And all of your bid information is password protected and backed up automatically

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Simply go the CleanGuru log-in page, and click on ‘Forgot password?’ You will be asked to enter your e-mail address.

Password reset instructions will be sent immediately.

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We store your data on secure servers. Next to your finances, your data is the most important asset to your company. Plus, we backup your data every day and only you and authorized users have access to your information.

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Once canceled, your account and bid information will be held for a minimum of one year.

If you re-activate the CleanGuru account within that year, you’ll have immediate access to all applicable data and preference settings, as well as the features and module(s) of the Plan you select when re-activating.

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